Privacy policy
WhoTows collects information needed to operate, protect, and improve the marketplace.
Information collected
Account identifiers, verification state, provider details, tow request details, location data, offers, status history, support messages, reviews, incidents, and limited telemetry.
Use
Information supports identity verification, eligible matching, requested workflows, abuse prevention, moderation, support, and reliability measurement.
Location and contact data
Exact contact and pickup data is not public. Access is limited to the customer, authorized provider workflow, and operations staff.
Retention and security
Records are retained for business, safety, dispute, and legal needs. Access controls, nonces, rate limits, validation, redaction, and audit events reduce risk.
Sharing
Request information is shared only as required for the authorized workflow, with service vendors, or when lawfully required.
Your choices
Request access, correction, or deletion through the verified contact form where applicable. Some records may be retained for safety or legal obligations.
Last updated July 12, 2026. Review by qualified counsel is required before broad commercial release.